FAQ's

• How big is it?   At a mere 700 grams, the UbiSurfer measures 222 x 165 x 29.5 mm.     How fast is it?   DataWind’s patented technologies enable 10X speed improvement over current mobile data networks. Average page downloads time is under 7 seconds, which saves precious time and provides better experience to the user.     How is it powered?   A lithium polymer rechargeable battery keeps the device powered through active usage for to 4 hours. An A/C power adapter is included with the device.     Does it have a touch-screen?   The device provides a full QWERTY keyboard and uses a touchpad mouse pointer instead of touch screen.     What is the size and quality of the screen?   The UbiSurfer has a 7 inch TFT Wide Screen display (800 x 480 pixels)     What type of keyboard does the UbiSurfer have?   A full QWERTY keyboard, which allows for fast data entry.     What OS (Operating System) does the UbiSurfer use?   The UbiSurfer is operated by Linux.     Can I use my UbiSurfer outside of Australia?   Yes, although roaming charges will apply. Please contact Customer Services to activate roaming for your UbiSurfer and to check for current roaming prices.     How does it work?   DataWind has developed an acceleration and data compression technology unlike any other, allowing full access to ALL websites through the UbiSurfer and its integrated cellular modem. The acceleration technology means that the UbiSurfer can deliver a blazingly fast connection even when there is a poor signal using only GPRS technology.     Can I get my email? Can I access multiple email accounts on the UbiSurfer?   Yes. Users can access email either by surfing to their online provider or use the UbiSurfer’s built in email client which allows access to multiple email accounts. With just one single click you get access to all your emails from up to 10 accounts.     How long does the Battery last?   The battery life is 4 hours active usage and 4 days standby usage. The battery takes approximately 4 hours to fully charge on the first charge and 2 hours for a full charge after that. The battery should last for several years if the UbiSurfer is properly handled and maintained.     How secure is it?   Very – You can access https:// sites and other secure sites (SSLs, VPNs) and do your day to day banking, trade stocks, access other financial and personal information securely on your UbiSurfer. The GPRS connection between the device and our servers sends data that can only be interpreted by the device or our servers. Servers are located in highly secured data centers and employ the latest security and encryption technologies.     Are there any other devices like this on the market?   No. Nothing compares to its speed and full Web access for FREE.     Is this unit ready to access the internet straight out of the box?   The UbiSurfer requires an initial registration procedure (for the mobile broadband which is built in) but once this is done you a ready to surf.     Does the UbiSurfer have a cd/dvd drive?   The UbiSurfer does not have a cd or dvd drive but it does have an push-push SD slot and 3 x USB ports.     Can I use Facebook on the UbiSurfer?   Yes. Access the web just as you would on your desktop.     Can I download music files and transfer them to an MP3 player?   Yes, while on a WiFi network, music files can be downloaded, and then transferred to your MP3 player.     Can I chat on Instant Messenger applications like MSN Messenger on the UbiSurfer?   Yes. The UbiSurfer supports all popular IM applications, including MSN Messenger.     How much storage space is there on the UbiSurfer?   The UbiSurfer has a 1GB SSD (solid state disk) shock proof storage plus 50GB of secure online storage. The UbiSurfer also has 3 USB ports and an SD card slot for extra memory expansion possibilities.